Shipping & Delivery

General Information

Titinda currently offers shipping to all the providences throughout Philippines.

We ship most items within 2-4 business days after you place your order. The delivery timeframe may vary according to the destination and the shipping option you selected at when you place your order. Each option has a different average delivery time.

• Standard Shipping – Shipments are delivered in a 2-15 days after it leaves our warehouse facility.
• Express Shipping – Shipments are delivered in a 1-5 days after it leaves our warehouse facility.

Please select a zone to view information about estimated delivery timeframes:

Zone 1:

Zone 2:

Zone 3:

Zone 4:

Zone 5:

Note: If you are shipping an order to zones (zones) or area where there's natural diasters such as flood, typhoon and etc. please advise an additional timeframes may added.

Shipping Charges

Shipping rates and fees will vary based on the item and shipping destination.

Our site will always display your order total including any shipping rates or fees. There are no additional charges when the product arrives at your door.

Insurance

Shipment insurance protects your order against damage or loss while your order is in transit. You can purchase shipment insurance for 2% of your order’s cost, covering the value of your entire order. This insurance is optional at checkout. To opt in of this service, add the insurance before you submit your order.

The employees who process your order are thoroughly trained and evaluated on proper packaging methods to ensure your items arrive in condition as you ordered. However, we encourage our customers to utilize our insurance program to protect any accidental damage. Without insurance, you may not file a claim for any loss or damage that occurred during the shipping process.

If there is an incident during shipping, insurance will cover:

• Merchandise
• Shipping Charges
• Taxes

FAQs

• Can I change or cancel my order?
  Since we have a very small timeframe between receiving and fulfilling your order, at this time, you cannot change or cancel your order once it is submitted.
• Can I use a coupon, promotional code, or special shipping offer?
  Unless otherwise stated in the offer’s Terms and Conditions, most Titinda coupons and discounts will apply to all orders. Shipping offers benefits do not apply.
• Can I ship to multiple addresses on the same order?
  Currently, we cannot accept multiple shipping addresses. If you need to send items to multiple addresses, please place separate orders.